PARTY BOOKING TERMS AND CONDITIONS

50% non-refundable deposit due at time of booking.  Remaining balance due on the day of the party.

Balances to be paid by cash or credit / debit cards only.

Bookings will not be confirmed until the deposit has been paid.

Bookings must be made at least 7 days in advance.

Booking and final numbers must be confirmed at least 72 hours prior to the party date.  Please call us on 01383 732477 or email info@scamperssoftplay.com quoting your booking reference number.

Any dietary requirements should be confirmed at least 72 hours prior to the party date.  Please call us on 01383 732477 or email info@scamperssoftplay.com quoting your booking reference number.

A charge of £2 will be made for children who were confirmed but do not attend on the day.  This is to cover the cost of food prepared in advance.

Any additional children accompanying party guests will be charged our usual entrance fees.

Minimum one adult per 5 children must be present and supervise children for the duration of the party (in addition to party host).

Party invites can be collected from Scampers at any time after the booking has been made.

Due to the turn-around time, party guests will not be admitted to the party room until their allocated time, and you are politely requested to vacate the premises promptly at the end of the party.  This is to allow us to prepare for the next guests.

In the unlikely event that the company has to cancel your party due to unforeseen circumstances, you will be entitled to a full refund.